Customer Success Manager

GetJobSmart; Raleigh (NC); On-site; USD 80,000 - 121,000; Full time

Job summary

Flint Pacific Partners in Raleigh, NC is seeking a Customer Success Manager to join our private equity real estate team. You will manage client relationships, conduct regular check-ins, and provide strategic guidance to help clients reach investment goals.

The role emphasizes collaboration with portfolio companies and the investment team in a dynamic, office-based environment with a focus on reliable performance, timely communication, and room for growth.

Qualifications

• Bachelor's degree in business, finance, or related field.
• 3–5 years in customer success or client relationship management in PE/real estate.
• Strong communication and analytical skills.
• Ability to build and maintain client relationships.
• Comfortable with remote work and reliable internet.

Responsibilities

• Manage client relationships and conduct regular check-ins.
• Provide strategic advice and coordinate with portfolio companies.
• Collaborate with investment team and portfolio companies in Raleigh, NC.
• Ensure timely completion of tasks and meet deadlines.

Skills

Communication skills

Attention to detail

Under pressure

Team collaboration

Education

Bachelor's degree in business/finance

High school diploma

Tools

Microsoft Office Suite

Job description

Position Overview

Flint Pacific Partners, a private equity firm specializing in real estate and infrastructure investments, is seeking a Customer Success Manager. in Raleigh, NC. This is a full-time position.

Responsibilities

As a Customer Success Manager, you will ensure clients achieve their investment goals by managing relationships, conducting regular check-ins, and providing strategic advice. You will also coordinate with portfolio companies to address client concerns and opportunities.

You will collaborate closely with the investment team and portfolio companies in Raleigh, NC. The workplace is professional and collaborative, with a focus on client success.

The role involves managing daily tasks, coordinating with team members, and ensuring the smooth operation of the workplace.

Location & Work Arrangement

The workplace is typically a traditional office environment, with a flexible schedule that may include some evening or weekend hours. The job is ideal for someone looking for a stable, entry-level position with room for growth and development.

Salary

The annual salary range for this position is between $80,000 and $121,408, with benefits not yet disclosed.

Qualifications & Experience

Candidates should be proficient in using standard office tools and software, such as Microsoft Office Suite, and have a high school diploma or equivalent. The position requires strong communication skills, attention to detail, and the ability to work well under pressure.

To excel in this role, you should have a bachelor's degree in business, finance, or a related field, along with 3-5 years of experience in customer success, client relationship management, or a similar role within the private equity or real estate industry. Strong communication and analytical skills are essential, along with the ability to build and maintain strong client relationships.

Candidates should also be prepared to discuss their technical skills and familiarity with industry-standard tools during the interview process. The workplace is dynamic and collaborative, requiring candidates to be adaptable and able to work well in a team environment. The job requires a strong work ethic, attention to detail, and the ability to meet deadlines. Candidates should be comfortable with remote work and have a reliable internet connection and necessary equipment to perform their tasks effectively.

Additional Details

Manage client relationships, conduct regular check-ins, provide strategic advice, coordinate with portfolio companiesBachelor's degree in business, finance, or related field, 3-5 years of experience in customer success, client relationship management, or similar role