Customer Success Manager

DataAnnotation; Montana; Remote; USD 80,000 - 100,000; Full time

Job summary

A company focusing on AI training is seeking a Customer Success Manager to evaluate and improve AI chatbots. The ideal candidate will be fluent in English and possess strong writing, editing, and research skills. This is a full-time or part-time remote role with flexible scheduling and hourly pay starting at $20+, plus bonuses for quality work. Only applicants in the United States will be considered.

Benefits

Flexible schedule

Choose your projects

Hourly pay starting at $20+

Qualifications

• Strong research and fact-checking skills.
• Excellent command of grammar, style, and brand voice.

Responsibilities

• Give AI chatbots tasks and evaluate their outputs.
• Evaluate the quality produced by AI models for correctness and performance.

Skills

Fluency in English

Detail-oriented

Expert writing and editing

Education

Bachelor's degree (preferred)

Job description

Overview

We are looking for a Customer Success Manager to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. This role requires expert-level writing, editing, and language use, with related skills in research and fact-checking.

Responsibilities

• Give AI chatbots tasks and evaluate their outputs
• Evaluate the quality produced by AI models for correctness and performance

Qualifications

• Fluency in English (native or bilingual level)
• Detail-oriented
• Excellent command of grammar, style, and brand voice
• A current, in progress, or completed Bachelor’s degree is preferred but not required

Benefits

• This is a full-time or part-time REMOTE position
• You’ll be able to choose which projects you want to work on
• You can work on your own schedule
• Projects are paid hourly starting at $20+ USD per hour, with bonuses on high-quality and high-volume work

Notes

Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. Only applicants in the United States will be considered for this role. This is an independent contract position.