Customer Success Intern (Summer 2027)

C.H. Robinson; Chicago (IL); Hybrid; USD 21,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) match

Career development

Job summary

C.H. Robinson, a Fortune 200 global logistics leader, invites students to join its paid internship in Chicago.

You will gain hands-on business experience and see how Navisphere and other systems support global freight services while working with cross-functional teams. You'll learn core supply chain functions, build relationships with customers, carriers, and internal teams, and develop communication and multitasking skills in a deadline-driven environment.

Qualifications

• Excellent communication skills, verbal and written.
• Ability to thrive in a deadline-driven, team environment, while also delivering independent results.
• Relationship building skills.
• Driven, enthusiastic, and highly motivated.

Responsibilities

• Work alongside industry professionals to learn internal business processes and supply chain best practices.
• Build strong relationships internally across teams and externally with customers, carriers, and suppliers.
• Learn and effectively use best-in-class technology systems, including Navisphere®.
• Learn and apply skills across multiple areas of transportation and logistics including sales and negotiation, operations management, and transportation information systems.

Skills

Communication skills

Deadline-driven

Relationship building

Motivated

Detail-oriented

Education

Undergraduate student (Junior/Senior) in business or related major

Tools

Navisphere

Job description

Our internship program provides you with the opportunity to make an impact at a Fortune 200 global company. You'll help some of the world's most diverse and prominent companies move their products around the world. The supply chain industry is evolving faster than ever before, and you'll be in the middle of the action, gaining hands-on business experience. This paid internship will begin with an interactive onboarding program where you'll learn more about C.H. Robinson, our technology, processes, and culture. Interns are integrated into our teams, giving you the opportunity to learn global freight services and help shippers and carriers optimize supply chains.

Responsibilities:

• Work along-side industry professionals to learn internal business processes and supply chain best practices
• Build strong relationships internally across teams and externally with customers, carriers, and suppliers
• Learn and effectively use best-in-class technology systems, including our proprietary global supply chain platform, Navisphere®
• Learn and apply skills across multiple areas of the transportation and logistics industry, including but not limited to: sales and negotiation, operations management, and transportation information systems

Required Qualifications:

• Excellent communication skills, verbal and written
• Ability to thrive in a deadline-driven, team environment, while also delivering independent results
• Relationship building skills
• Driven, enthusiastic, and highly motivated
• High attention to detail and ability to multitask

Preferred Qualifications:

• Values a diverse and inclusive work environment
• Undergraduate education at a Junior or Senior level (pursuing a business, sales, marketing, supply chain, communications, or related major is a plus)

Compensation Range

$15 - $30 per hour The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

• Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals.
• Three medical plans which include Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps.
• Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities
• Learn more about our benefit offerings on our BENEFITS & WELLBEING page

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.