Customer Success & Insurance Liaison - 32-Hour Week

Steve West - State Farm Agent; Boulder City (NV); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

32 Hour work week

Paid time off

Training & development

Bonus based on performance

Job summary

Steve West - State Farm Agent in Boulder City, NV seeks an Account Representative to support daily operations and build strong customer relations, bridging customer needs with agency teams.

You will develop leads, schedule appointments, respond to inquiries, and market relevant products to help meet customer needs and foster long-term relationships.

The role values licensing, sales experience, and a dedication to customer service and effective communication across channels.

Qualifications

• Property & Casualty license required.
• Life & Health license preferred and will be required.
• Investment and Retirement experience preferred.
• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Communication skills

Customer service

Sales experience

Relationship management

Anticipate customer needs

Marketing interest

Job description

Steve West - State Farm Agent in Boulder City, NV seeks an Account Representative to support daily operations and build strong customer relations, bridging customer needs with agency teams.

You will develop leads, schedule appointments, respond to inquiries, and market relevant products to help meet customer needs and foster long-term relationships.

The role values licensing, sales experience, and a dedication to customer service and effective communication across channels.