Customer Success Engineer, Digital Oilfield Solutions

Schlumberger; Midland (TX); Vor Ort; USD 110.000 - 170.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Access to digital technologies & tech_

Career growth within global technology

Collaborative work environment

Strong safety culture

Zusammenfassung

SLB seeks a Customer Success Engineer to act as a trusted technical advisor for customers using digital, automation, and production optimization solutions. You will work with customers, sales, product management, software developers, and domain experts to drive adoption and measurable value.

Responsibilities include deployment support, data integration, QA of data, and pilot projects, plus mentoring customers on best practices and engineering workflows. Travel to client sites will be required.

Qualifikationen

• Bachelor's degree in Engineering; petroleum preferred.
• Minimum 5 years in production operations, surveillance, optimization, artificial lift, or related.
• Experience with engineering software or digital oilfield tools.
• Strong communication and customer-facing skills; travel as needed.

Aufgaben

• Serve as the primary technical advisor for customers using SLB digital, automation, and production optimization solutions.
• Build and maintain strong customer relationships, positioning SLB as a trusted technology and performance partner.
• Provide technical support and troubleshooting to ensure adoption, utilization, and satisfaction.
• Help customers maximize value from artificial lift, surveillance, and optimization technologies.
• Monitor customer usage and outcomes, identify improvement opportunities, and recommend best practices.
• Act as the voice of the customer by aligning solutions with customer objectives.

Kenntnisse

Customer engagement

Technical advisory

Petroleum engineering knowledge

Software support

Data-driven recommendations

Ausbildung

Bachelor's degree in Engineering

Tools

Salesforce

PowerPoint

Excel

Jobbeschreibung

SLB seeks a Customer Success Engineer to act as a trusted technical advisor for customers using digital, automation, and production optimization solutions. You will work with customers, sales, product management, software developers, and domain experts to drive adoption and measurable value.

Responsibilities include deployment support, data integration, QA of data, and pilot projects, plus mentoring customers on best practices and engineering workflows. Travel to client sites will be required.