Customer Success Engineer

Ascendion Engineering; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Ascendion Engineering is seeking a customer-facing technical engineer with 3+ years of experience in engineering or consulting. The role focuses on cloud security across major cloud platforms, with CNAPP/CSPM exposure and practices around Kubernetes security, IaC scanning, and DevSecOps integrations.

You will guide enterprise customers through deployment and adoption, solving complex technical challenges. Ideal candidates bring hands-on security expertise, the ability to troubleshoot intricate

Qualifications

• Customer-facing technical engineering or consulting experience.
• Hands-on cloud security experience on at least one major cloud platform.
• Experience with CNAPP/CSPM platforms, ideally Prisma Cloud.
• Exposure to Kubernetes security, IaC scanning, and DevSecOps integrations.
• Ability to troubleshoot complex technical issues and guide enterprise customers through implementation and adoption.

Skills

Customer-facing experience

Cloud security

CNAPP/CSPM experience

Kubernetes security

IaC scanning

DevSecOps integrations

Troubleshooting complex issues

Guiding enterprise customers

Job description

• 3+ years of experience in customer-facing technical engineering or consulting.
• Strong hands-on experience in cloud security and at least one major cloud platform.
• Experience with a CNAPP/CSPM platform, ideally Prisma Cloud.
• Exposure to Kubernetes security, IaC scanning, and DevSecOps integrations.
• The ability to troubleshoot complex technical issues and guide enterprise customers through implementation and adoption.