Customer Success Analytics Specialist
Johnson & Johnson Services, Inc
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
Johnson & Johnson Services, Inc. is seeking a Business Analyst for Customer Success at Shockwave Medical to optimize product adoption and client outcomes.
The role emphasizes data-driven analysis, cross-functional collaboration, and delivering actionable insights that advance customer success initiatives in a leading healthcare devices portfolio. You will partner with product, sales, and support teams to translate metrics into measurable improvements for customers and internal processes.
Job description
Johnson & Johnson Services, Inc. is seeking a Business Analyst for Customer Success at Shockwave Medical to optimize product adoption and client outcomes.
The role emphasizes data-driven analysis, cross-functional collaboration, and delivering actionable insights that advance customer success initiatives in a leading healthcare devices portfolio. You will partner with product, sales, and support teams to translate metrics into measurable improvements for customers and internal processes.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
