Customer Specialist - Part Time

CarMax Inc.; Corpus Christi (TX); In loco; USD 21.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Team-based bonus

Descrizione del lavoro

CarMax in Corpus Christi is seeking a Customer Specialist in Training to deliver an iconic, customer-first experience while learning hands-on in a fast-paced environment. You will assist customers through sales, appraisals, paperwork, and service coordination, aligning with CarMax's simple, transparent process.

You will build strong customer relationships, communicate clearly, and work across teams to ensure accurate documentation and a smooth journey from purchase to service.

Competenze

• High School Diploma or equivalent required.
• Valid driver’s license required.
• Strong communication and interpersonal skills.
• Ability to multitask and meet deadlines.
• Ability to read and transcribe data accurately.
• Physical ability to lift up to 25 lbs.

Mansioni

• Deliver exceptional customer service through sales, appraisals, test drives, and financing applications.
• Conduct vehicle condition assessments and document details for appraisals.
• Manage inventory processes including check-in and scanning.
• Perform cosmetic inspections to meet CarMax Quality Standards.
• Handle administrative tasks like printing reports and processing paperwork.
• Coordinate service appointments and review repair orders for billing accuracy.
• Follow EH&S requirements and keep a clean work area.

Conoscenze

Communication

Relationship building

Integrity

Teamwork

Customer focus

Multitasking

Data entry

Physical ability

Formazione

High School Diploma or equivalent

Strumenti

Microsoft Word

Microsoft Excel

PowerPoint

Descrizione del lavoro

6090 - Corpus Christi - 7306 S. Padre Island Drive, Corpus Christi, Texas, 78412

CarMax, the way your career should be!

Position Overview

As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you’ll support customers through every step of their journey—whether buying, selling, or servicing vehicles—while reinforcing our simple, transparent process. This role offers hands‑on learning in a fast‑paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
• Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.
• Manage inventory processes, including vehicle check‑in, daily scanning, and reconciliation.
• Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
• Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
• Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer‑focused experience.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Strong communication skills with confidence in representing CarMax and its products.
• Ability to build lasting relationships and create win‑win solutions for customers.
• Demonstrated integrity, respect, and teamwork in a fast‑paced environment.
• Skilled in balancing customer needs with business goals and following processes accurately.
• Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
• High School Diploma or equivalent and a valid driver’s license.
• Ability to lift up to 25 lbs and accurately read and transcribe data.

Preferred Qualifications

• Sales or customer service experience in retail or similar environments.
• Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

In addition to your hourly rate, this role also includes a monthly team-based bonus targeted at 25% of base salary, based on store performance vs goal. Customer Specialists earn an average bonus of over $900 per month.

The hourly rate for this position is:

$15.50 - $23.30

Benefits

Except as otherwise required by state law, those considered part‑time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part‑time Associates receive sick leave consistent with state law. Part‑time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part‑time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application