Customer Specialist II, Business Intelligence, NorthAm, Google Cloud

Google; Atlanta (GA); On-site; USD 127,000 - 184,000; Full time

Benefits offered by this job

Equity

Bonus target

Benefits

Job summary

Google Cloud is seeking a Practice Customer Specialist focused on Looker BI. You will partner with technical Sales to differentiate Google Cloud, accelerate technical wins, and drive adoption of complex workloads.

Develop architectures, prototypes, and proofs of concept with platform teams to deliver customer solutions. You will engage with customers to understand their business and technical needs, presenting practical Google Cloud value.

Qualifications

• Bachelor's degree or equivalent practical experience in a technical field.
• 6 years of experience with business intelligence solutions.
• Experience in data analysis languages (SQL) and data modeling.
• Experience in demos, prototypes, or workshops with customers.
• Experience engaging with or presenting to technical stakeholders or executives.

Responsibilities

• Serve as the Looker subject matter expert with Sales to differentiate Google Cloud.
• Design and deliver tailored presentations, demos, and technical prototypes for use cases and business value.
• Lead technical proofs-of-concepts and manage RFP responses with strong customer engagement.
• Promote Looker value through workshops and architectural demonstrations for diverse audiences.
• Travel for on-site customer visits, conferences, and workshops to drive adoption.

Skills

BI solutions

SQL

Data modeling

Customer demos

Stakeholder presentations

Education

Bachelor's degree in a technical field

Master's degree in CS/Engineering/Math or technical field

Tools

Looker

Job description

This posting is for an existing vacancy. Google utilizes AI tools to assist in assessing candidates in our hiring processes.

The application window will be open until at least September 25, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Cambridge, MA, USA; Chicago, IL, USA; Addison, TX, USA; Los Angeles, CA, USA; Reston, VA, USA; Sunnyvale, CA, USA; Toronto, ON, Canada.

Minimum qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 6 years of experience with business intelligence solutions.
• Experience in data analysis languages (e.g., SQL) and data modeling.
• Experience in demos, prototypes, or workshops with customers.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.

Preferred qualifications

• Master's degree in Computer Science, Engineering, Mathematics, or a technical field.
• Experience working with LLMs and designing agentic workflows and multi-agent architectures.
• Experience in managing and delivering successful proof-of-concepts, focused on the customer value provided by the solution and meeting customer needs.
• Experience with Looker portfolio or similar technology, including analyzing data with SQL or Python.
• Expertise with advanced data modeling and analytics.
• Excellent leadership and public speaking skills, including experience in creation of blogs and sales field enablement.

About the job

As a Practice Customer Specialist with a specialty in Looker Business Intelligence, you will partner with technical Sales teams to differentiate Google Cloud to customers. You will serve as a technical expert responsible for accelerating technical wins and driving adoption of complex, specialized workloads. You will leverage your deep expertise in strategic product areas, in partnership with platform technical teams, to develop architectures, prototypes, proofs of concept, and demonstrations to deliver new, highly specialized solutions to customers. You will resolve customer technical challenges and provide a critical feedback loop to influence product development.

You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $127000 - $184000 (USD) + 42.86% bonus target + equity + benefits

Canada: $162000 - $166000 (CAD) + 42.86% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Serve as the Looker subject matter expert alongside Sales teams to differentiate Google Cloud and recommend scalable, trusted data experiences that drive innovation.
• Design and deliver tailored presentations, demonstrations, and technical prototypes that clearly articulate specific use cases and business value to customers.
• Lead technical proof-of-concepts and manage RFP responses, ensuring deep prospect engagement through the effective application of complex technical knowledge.
• Promote Looker’s value through workshops and demonstrations, effectively communicating architectural concepts to audiences ranging from developers to IT leadership.
• Drive product adoption and productivity via multiple channels, including readiness to travel for on-site customer visits, industry conferences, and workshops.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .