Customer Solutions Engineer

Google; Austin (TX); On-site; USD 130,000 - 183,000; Full time

Benefits offered by this job

Equity

Benefits

Hybrid schedule

Job summary

Google Cloud seeks a mid-level Customer Solutions Engineer in Austin, TX to design and implement secure cloud architectures for customers, leveraging IAM, VPC, and policy controls.

You will build reusable security assets, write production-grade code, and collaborate with Product and Strategy teams, while traveling >30% as needed. This role reports to the Google Austin office and may offer hybrid work.

Qualifications

• Bachelor’s degree in CS or related field with 3 years of relevant experience.
• Master’s degree in CS or related field with 1 year of relevant experience.
• 1 year of experience in designing end-to-end security frameworks incl. IAM, VPC Service Controls, firewall policies; developing reusable assets; implementing data security techniques; tuning policies; integrating security into CI/CD.

Responsibilities

• Advise customers on business objectives to design end-to-end security solutions using Google Cloud stack.
• Scope requirements and write production-quality code adhering to engineering standards and data policies.
• Create reusable technical assets (scripts, templates, reference architectures) to accelerate adoption.
• Collaborate cross-functionally with Product and Strategy teams to shape Google Cloud security needs.
• Regional travel required >30% of the time.

Skills

IAM

VPC Service Controls

Firewall policies

CI/CD integration

Production-grade code

Security automation

Education

Bachelor’s degree in CS/related field

Master’s degree in CS/related field

Tools

Google Cloud

CI/CD tools

Job description

Customer Solutions Engineer

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Minimum qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or a related field and 3 years of experience in the job offered or in a Customer Solutions Engineering-related occupation.
• Alternatively, will accept a Master’s degree in Computer Science, Information Systems, Computer Engineering, or a related field and 1 year of experience in the job offered or in a Customer Solutions Engineering-related occupation.
• Position requires 1 year of experience in the following: Designing end-to-end security frameworks, including Identity and Access Management (IAM), VPC Service Controls, and hierarchical firewall policies; Developing reusable technical assets and production-quality code; Implementing advanced data security techniques; Tuning security policies for optimal performance and troubleshooting complex network or identity-related technical issues; and Integrating security into CI/CD pipelines.

About the job

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $130,250 - $183,000 + 15% bonus target + equity + benefits determined by role, level, and location. Individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Learn more about benefits at Google.

Position reports to the Google Austin, TX office & may allow for a hybrid schedule as per Google policy.

Responsibilities

• Advise customers on business objectives to design and architect comprehensive, end-to-end security solutions using the full Google Cloud stack. Demonstrate platform value by building security prototypes, tuning policies for peak performance, and resolving complex technical bottlenecks.
• Scope requirements and write production-quality code that adheres to strict engineering standards and data compliance policies.
• Create reusable technical assets, including scripts, templates, and reference architectures, to accelerate adoption for internal teams and customers.
• Collaborate cross-functionally with Product and Strategy teams, advocating for enterprise requirements to shape the future of Google Cloud. Lead account planning to identify new opportunities, manage stakeholder consensus, and deliver technical enablement for field partners and leadership.
• Regional travel required more than 30% of the time to unanticipated worksites.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.