Customer Solutions Consultant (Central Region)

Southern Glazer's Wine and Spirits, LLC; Dallas (TX); On-site; USD 30,000 - 33,000; Full time

Job summary

Southern Glazer's Wine and Spirits in Dallas is seeking a full-time in-office sales professional to cultivate and maintain relationships with Business to Business customers. You will promote products, deliver strong customer service, and work toward retention and revenue targets.

Two shifts are available: Mon-Thu 8:30 AM– 5:30 PM CST (with varying Friday hours) or Mon-Thu 10:30 AM–7:30 PM CST (with varying Friday hours). The role emphasizes a customer-centric approach and ongoing sales training.

Qualifications

• High School Diploma or GED required.
• Must be at least 21 years of age.

Responsibilities

• Promote continued penetration of portfolio into accounts, focusing on relevant products that match customer needs.
• Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and exceeding customer needs and expectations.
• Achieve customer retention goals and follow-up with consumers as required to close sales and meet/exceed revenue goals.
• Build and maintain effective relationships with new and existing Business to Business (B2B) customers.
• Attend and actively participate in daily team meetings or relevant sales training to ensure appropriate sales techniques are used and accurate information communicated to customers.

Education

High School Diploma or GED

Job description

What You Need To Know

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As North America's largest total beverage distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

Southern Glazer’s is proud of its well‑earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.

As a full‑time employee, you can choose from a wide‑ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax‑saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

We offer $22.00 per hour + sales performance plan providing the opportunity to earn incentives each month based on satisfied sales performance goals. Expected yearly earnings are $61,000.

Overview

Sell products directly to Business to Business (B2B) customers by cultivating and maintaining positive customer relationships. This includes initiating calls to customers, building rapport, recommending modifications to products and services, with the result being the promotion of customer retention, driving direct sales, and assurance of an overall superior customer service experience.

This position is 100% in office fulltime - No travel or account visits.

Two shifts available:

Monday-Thursday8:30AM – 5:30PMCST; Friday8:30AM - 3:30PM CST

Monday-Thursday10:30AM – 7:30PMCST;Friday10:30AM - 5:30PM CST

Primary Responsibilities

• Promote continued penetration of portfolio into accounts, focusing on relevant products that match customer needs
• Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and exceeding customer needs and expectations
• Achieve customer retention goals and follow-up with consumers as required to close sales and meet/exceed revenue goals
• Build and maintain effective relationships with new and existing Business to Business (B2B) customers
• Maintain consumer prospect lists/contact database to assess client purchasing trends; proactively and consistently seek opportunities to promote and sell products based on client purchase history
• Acquire in‑depth industry and company knowledge to articulate product features, benefits, pricing and make recommendations to include core and innovative products
• Attend and actively participate in daily team meetings or relevant sales training to ensure appropriate sales techniques are used and accurate information communicated to customers
• Attend sales group meetings concerning sales targets or forecasts, reporting on the market situation
• Perform other duties as assigned

Minimum Qualifications

• High School Diploma or GED required
• Must be at least 21 years of age

Physical Demands

• Physical demands with activity or condition for a considerable amount of time may include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• May require lifting/lowering, pushing, carrying, or pulling up to 48lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affir

If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at [e-mail]

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