Customer Solution Partner - Services Sales - 11341

Lever, Inc.; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Global Wellness Days

Birthday Time-Off

Volunteer Time Off

Job summary

Coupa Software Inc. in San Francisco seeks a Customer Solution Partner to collaborate with Sales on articulating Coupa’s approach, methodology, and scope for delivery projects, emphasizing early value delivery.

You will work with partners, challenging proposal estimates and plans while assembling Coupa's part in proposals. The role requires experience with selling consulting projects or managed services for Software/SaaS, and a proven track record with executive-level prospects.

Qualifications

• Proven experience selling consulting projects, solutions, or managed services for a Software/SaaS firm, with expertise in procurement and accounting processes.
• Background in managing services engagements for large, multinational customers, demonstrating success with executive-level prospects and C-level executives.
• Credible at all levels, adept at building strong relationships internally with customers and partners.

Responsibilities

• Identify, qualify, develop, and close new service engagements in collaboration with Account Managers/Sales.
• Actively participate in sales cycles, covering all aspects of Coupa services.
• Design, estimate, and/or scope engagements, both directly and through partners.
• Support the development of customized service offerings to meet client needs.
• Provide feedback to the Solution Delivery Team on the suitability of existing packages to customer needs, supporting continuous improvement.

Skills

Sales experience

Consulting services

Procurement processes

CRM tooling

Tools

Salesforce

Excel

Word

OpenAir

Job description

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of the Customer Solution Partner to Coupa:

The Customer Solution Partner (CSP) is a pivotal role where you will collaborate with Sales to articulate Coupa’s approach, methodology, and scope for delivery projects, emphasizing early value delivery. In this strategic position, you will collaborate closely with partners, challenging and shaping proposal estimates and plans. You will assemble Coupa's part in proposals, encompassing scoping, estimating, and costing.

What You’ll Do

• Identify, qualify, develop, and close new service engagements in collaboration with Account Managers/Sales.
• Actively participate in sales cycles, covering all aspects of Coupa services.
• Design, estimate, and/or scope engagements, both directly and through partners.
• Support the development of customized service offerings to meet client needs.
• Provide feedback to the Solution Delivery Team on the suitability of existing packages to customer needs, supporting continuous improvement.

What You Will Bring to Coupa

• Proven experience selling consulting projects, solutions, or managed services for a Software/SaaS firm, with expertise in procurement and accounting processes.
• Background in managing services engagements for large, multinational customers, demonstrating success with executive-level prospects and C-level executives.
• Credible at all levels, adept at building strong relationships internally with customers and partners.
• Structured and rigorous, yet solutions-minded and service-oriented, with a track record of sales overachievement and proficiency in tools like Salesforce, Excel, Word, OpenAir, or similar.

¥11,659,000 - ¥13,213,667 a year

OTE range JPY 14 574 000-16 516 667 with a mix of 80/20

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:

Global Well-Being Perks (For All Employees Globally)

• Global Wellness Days:Enjoy two designated, company-wide paid wellness daysoffeach year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together.
• BirthdayTime-Off:Celebrate your day!Coupa provides a paid dayoffon yourbirthdayor another day of your choice within yourbirthdaymonth.
• VolunteerTimeOff(VTO):Giving back is in our DNA.We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about.
• Employee Assistance Program (EAP):Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents.
• Business Travel Protection:Travel with peace of mind.Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel.
• Referral Bonus Program:Share the Coupa experience!Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles.

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

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