Customer Service Warehouse Associate

Ewing Outdoor Supply; Austin (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick & P

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Wellness Resources

Profit Sharing

Job summary

Ewing Outdoor Supply in Austin, TX is hiring dependable, customer‑focused team members for our operations team. This hands‑on role blends customer service, warehouse operations, and local deliveries, with world‑class training provided from day one to set you up for success.

We value reliability, strong work ethic, and teamwork; the position offers competitive hourly pay, on‑site work, and opportunities to grow with our fourth‑generation family‑owned wholesale landscape and irrigation business.

Qualifications

• Customer service mindset and reliability in a hands-on role.
• Ability to work as part of a team in a fast-paced environment.
• Strong work ethic and dependable performance.
• Good communication and basic math skills for everyday tasks.
• Willingness to learn and adapt with world-class training provided.

Responsibilities

• Customer Service & Sales: greet customers, assist with product selection, and build relationships.
• Warehouse & Yard Operations: pull, stage, and load orders, maintain organized space and safety standards.
• Inventory Management: receive and stock deliveries; assist with cycle counts.
• Delivery and Transportation: load/unload materials using company vehicles and deliver to local job sites with customer service.

Skills

Customer service

Teamwork

Reliability

Communication

Basic math

Tools

Forklift Certification

Job description

Ewing Outdoor Supply

9000 S Congress Ave

Austin TX 78745

Salary ** $18 - $20 per hour DOE **

Ewing Outdoor Supply isa fourthgeneration,family-ownedwholesale landscape, irrigation, and outdoor supply companylooking for dependable, customer-focused team members to join our operations team.While we have a lot of mantras aroundthecompany, two are, “treat the customer right,”and“have fun doing it!”If that sounds like you, keep reading…

This role providesa variety of activities—includingcustomer service, warehouse operations, inventory support, local deliveries, and salesassistance—making it ideal for someone who enjoysbeingactive, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment.Though preferred, thishands‑on, foundational roledoesn’trequireprior industry experience; we provideworld‑class trainingto set you up for success from day one!

This role supports the day‑to‑day operationsin a fast-paced wholesale environment serving contractors and industry professionals.Job responsibilities include, but are not limited to:

Customer Service & Sales

• Greet customers, answercalls, fieldquestions, andbuildcustomerrelationships.

• Supportcustomers in selecting landscape materials, outdoorsupplies, andirrigation product recommendations.

Warehouse & Yard Operations

• Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.

• Maintain a clean, organized,well-stocked,and welcomingwarehouse and yard,whilefollowing all equipment and material-handlingsafetystandards.

Inventory Management

• Receiveandstockdeliveriesandtransfers.

• Assistwith cycle counts and inventory accuracy checks.

Delivery and Transportation

• Loadandunloadmaterials using companydelivery vehicleswhile following all safety protocols.

• Safelydelivercustomer materials in company delivery vehicles to local job sites, while providing world‑class customer service upon arrival.

What we are looking for…

Valid driver’s license and clean driving record

Ability to lift 50–75lbsregularly

Comfortable working indoors and outdoors

Strong work ethic and reliability

Basic math and communication skills

An eagerness to work as a teamand deliver world‑class customer service

Preferred, but notrequired…

Warehouse associate experience

Delivery driver experience

Forklift Certification

Knowledge of irrigation, plumbing, or landscape materials(remember, our training rocks)

SpanishBi-Lingual isalways aplus

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

We have the 4 C's that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!