Customer Service Training Leader – Elevate Skills

Uline; Pleasant Prairie (WI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Tuition assistance

Paid holidays and PTO

On-site fitness center

Job summary

Uline, a family-owned leader in shipping materials, is hiring a Customer Service Trainer in Wisconsin. You will design and conduct training sessions to boost employee success and ensure legendary customer service across North America.

The role partners with corporate and regional teams to assess needs, applies a range of training methods, and builds a welcoming learning environment. Requires a bachelor's in adult learning or corporate training, strong communication, and proficiency in Microsoft

Qualifications

• Bachelor's degree in adult learning or corporate training or related area.
• Experience with existing and emerging training methods and tools.
• Proficient in Microsoft Office and strong communication skills.

Responsibilities

• Design and conduct training sessions to support employee success and drive high performance.
• Evaluate training needs and propose process improvements.
• Collaborate with training teams across HQ and regional facilities.
• Create a welcoming environment that supports growth and development.

Skills

Communication skills

Interpersonal skills

Leadership

Education

Bachelor's degree in adult learning or corporate training

Tools

Microsoft Office

Training methods/tools

Job description

Uline, a family-owned leader in shipping materials, is hiring a Customer Service Trainer in Wisconsin. You will design and conduct training sessions to boost employee success and ensure legendary customer service across North America.

The role partners with corporate and regional teams to assess needs, applies a range of training methods, and builds a welcoming learning environment. Requires a bachelor's in adult learning or corporate training, strong communication, and proficiency in Microsoft