Customer Service & Training Associate

Follett Corporation; Kalamazoo (MI); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation is looking for a Team Member in Kalamazoo, Michigan, to provide exceptional customer service. Responsibilities include assisting customers, handling phone inquiries, and ensuring the sales floor is well-stocked. Candidates should be ready to help train new team members and adhere to safe money-handling procedures.

The position offers a pay range of $12.00-$22.46 per hour, and requires a High School Degree or equivalent along with 0-3 years of relevant experience.

Qualifications

• 0-3 years of relevant experience required.
• Must have general computer skills.
• High School Degree or equivalent required.

Responsibilities

• Provide exceptional customer service.
• Assist with store inquiries and direct calls.
• Ensure the sales floor is fully stocked.

Skills

Customer service skills

General computer skills

Education

High School Degree or equivalent

Job description

Follett Corporation is looking for a Team Member in Kalamazoo, Michigan, to provide exceptional customer service. Responsibilities include assisting customers, handling phone inquiries, and ensuring the sales floor is well-stocked. Candidates should be ready to help train new team members and adhere to safe money-handling procedures.

The position offers a pay range of $12.00-$22.46 per hour, and requires a High School Degree or equivalent along with 0-3 years of relevant experience.