Customer Service - Temporary (Fully Remote)

Five Star Solutions; United States; Teletrabalho; USD 17 000 - 25 000; Tempo integral

Resumo da oferta

Five Star Solutions is seeking a customer service representative to handle inbound calls with professionalism and efficiency. You will follow scripts, identify customer needs, and upsell using available resources. The role emphasizes clear communication and a proactive approach to resolving issues.

Shifts run 7:00am–9:00pm CST, Mon-Fri with alternating weekends; paid training typically 2–5 days; bring your own device per hardware requirements and pass a background check.

Qualificações

• Prior customer service experience preferred (3–6 months).
• Basic computer skills and strong phone communication required.
• Must be 18+ and able to pass a background check.
• BYOD with specific hardware requirements.

Responsabilidades

• Manage large amounts of inbound calls in a timely manner.
• Follow communication scripts and identify customer needs.
• Access company resources to accurately handle calls and upselling.

Conhecimentos

Phone communication

Customer service

Time management

Basic computer skills

Ferramentas

BYOD hardware requirements

Descrição da oferta de emprego

• Manage large amounts of inbound calls in a timely manner.
• Follow communication scripts and identify customer needs.
• Access company resources to accurately handle calls and upselling.

Qualifications:

• Previous 3-6 months customer service experience preferred.
• Basic computer skills and strong phone communication.
• Must be 18 years or older and pass background check.
• Bring your own device with specific hardware requirements.
• Shifts between 7:00am-9:00pm CST, Mon-Fri and every other weekend.
• Paid training typically 2-5 days.

Five Star Solutions

Five Star Solutions provides customer service and call center solutions for a variety of clients. They are committed to a diverse, professional workforce and are an equal opportunity employer.