Customer Service Teller

Sales Match; Minneapolis (MN); Remote; USD 23,419 - 28,929; Full time

Benefits offered by this job

100% remote work flexibility

Paid training

Flexible working hours

Opportunities for advancement

Job summary

A leading customer service company is looking for a dependable Remote Customer Service Teller to join their team. In this role, you will accurately process financial transactions and respond to customer inquiries. Strong communication skills and the ability to work effectively in a remote environment are essential. The position offers competitive pay ranging from $17 to $21 per hour, flexible working hours, and opportunities for professional development.

Qualifications

• Previous experience in customer service, banking, or a related field.
• High attention to detail and accuracy.
• Strong communication and interpersonal skills.

Responsibilities

• Accurately process customer transactions and inquiries.
• Resolve customer concerns promptly and professionally.
• Assist customers with online and mobile banking.

Skills

Customer service experience

Attention to detail

Communication skills

Proficiency in banking software

Time management

Job description

Job Title: Remote Customer Service Teller
Hourly Pay: $17 - $21/hour

Summary: We are seeking a dependable and detail-oriented Customer Service Teller to join our remote team. In this role, you will process financial transactions, respond to customer inquiries, and provide outstanding service from a virtual setting. If you're passionate about helping people and thrive in a fast-paced environment, this is a great opportunity to contribute to an essential and rewarding service.

Key Responsibilities

• Accurately process customer transactions such as deposits, withdrawals, and transfers
• Respond to customer inquiries regarding account information, services, and transactions
• Resolve customer concerns or complaints promptly and professionally
• Recommend banking products and services that align with customer needs
• Maintain accurate records of all transactions and customer interactions
• Ensure compliance with internal policies and applicable banking regulations
• Assist customers with setup and navigation of online and mobile banking platforms

Qualifications

• Previous experience in customer service, banking, or a related field
• High attention to detail and accuracy in handling financial data
• Strong communication and interpersonal skills
• Proficiency in banking software and digital platforms
• Ability to work independently and manage time effectively in a remote environment
• Must have a reliable internet connection and a quiet, dedicated workspace

Benefits

• 100% remote work flexibility
• Competitive hourly pay: $17 - $21
• Paid training and ongoing professional development
• Flexible working hours, including evening and weekend availability
• Opportunities for advancement in banking and finance
• Supportive and inclusive team environment