Customer Service Telephone Interiewer

URI Information Services; St. Louis (MO); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Flexible schedule

Competitive Compensation

Flexible Hours

Job summary

URI Information Services in St. Louis is seeking Telephone Interviewers to make and receive calls, assisting clients with inquiries while ensuring a positive experience. This role allows for flexible work options from home after in-house training, typically lasting two weeks.

The ideal candidate will possess excellent customer service and organizational skills. Join a friendly, supportive environment that values your contributions!

Qualifications

• Excellent customer service skills are essential for this role.
• Organizational skills to handle various documentation and calls.
• Familiarity with automated phone systems is helpful.

Responsibilities

• Make outbound and receive inbound calls.
• Speak with individuals who have an existing business relationship with our clients.

Skills

Customer service skills

Organizational skills

Familiarity with automated phone systems

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Flexible schedule

Benefits/Perks

• Competitive Compensation
• Remote work (after in-house training)
• Flexible Hours

Job Summary

We are seeking a few Telephone Interviewers to join our team! As a telephone interviewer, you will be making outgoing calls and answering incoming calls, answering questions, and directing calls to the appropriate persons and places. You will also be verifying information over the phone, updating documentation as needed. The ideal candidate is able to maintain a positive, helpful attitude, has excellent customer service skills, and is comfortable on the phone. In-house training typically lasts two weeks.

Job Details

• Informational only: Absolutely no selling
• Work on behalf of established insurance companies
• Work From Home (after in-house training)

Responsibilities

• Making outbound and receiving inbound calls
• Speaking with individuals who have an existing business relationship with our clients

Flexible Work Options

• Hours of operations
  Monday-Thursday 8:00 am - 9:00 pm Friday 8:00 am - 8:30 pm Saturday 9:00 am - 2:00 pm
• Hiring for all shifts (4-6 hour shifts)
• Hours scheduled to accommodate school, second jobs, or personal schedules
• Part-time positions ranging from 15-30 hours per week

Qualifications

• Excellent customer service skills
• Strong organizational skills
• Familiarity with automated phone systems helpful

Hiring Company Description

URI Information Services has served the property and casualty insurance industry for over 60 years. We specialize in delivering Profit and Loss Improvement programs, from renewal updates to satisfaction surveys conducted through phone and mail. At URI, we are known for quality of our services and our commitment to creating the most welcoming and friendly work environment in the industry. Join our team and experience a supportive, relaxed workplace where your contributions make a real impact.

Join our team to enjoy a flexible position in a friendly, supportive work environment! Flexible work from home options available.