Customer Service Technician - Wakarusa, Indiana

Daimler Truck AG; Gaffney (SC); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

401k with company match

Full coverage benefit plan options

Paid vacation (up to 5 weeks)

Paid sick/PTO

16 calendar holidays

Local wellness center

Employee assistance program

Health and wellness programs

Tuition assistance

Job summary

Daimler Truck North America in Gaffney, SC is seeking a skilled technician to diagnose and repair DTNA products using standard service procedures and techniques. You will work with a focus on accuracy, process improvements, and attention to detail.

Must read blueprints, service diesel and gasoline systems, and be comfortable with welding and tool use. Travel on short notice and flexible hours may be required.

Qualifications

• Must read and interpret discrepancy and parts shortage reports for repairs as per FCCC procedures.
• Exempt from daily overtime per FCCC policy due to customer demands.
• High School Diploma is required; CDL with passenger endorsement or ability to obtain within 6 months is preferred.
• Willingness to travel on short notice and work flexible hours; provide own tools.

Responsibilities

• Diagnose and repair issues on products using proper service procedures and techniques.
• Read blueprints and interpret engineering drawings to perform repairs.
• Collaborate with teams to ensure quality and efficiency in service tasks.

Skills

Blueprint reading

Fuel systems (Diesel/Gas)

Electrical systems

HVAC systems

Welding experience

Oxy/acetylene cutting

Tool usage

Education

High School Diploma

Associate degree in automotive mechanics/technology

Tools

Personal tools

Job description

Inside the Role

As a member of the Freightliner Custom Chassis team, you are responsible for diagnosing and repairing issues on products using proper service procedures and technics. The candidate for this position will have a passion for process improvements, a keen eye to detail, and love numbers. Leading with the Daimler Values of passion, respect, integrity, and discipline is an absolute must.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

• 401k with company match
• full coverage benefit plan options
• paid vacation (up to 5 weeks)
• paid sick/PTO
• 16 calendar holidays
• local wellness center
• employee assistance program
• comprehensive health and wellness programs
• tuition assistance

CST position offers a starting salary of $26.25/hr up to top pay of $39.75/hr.

*Additional $2.00 shift differential for off-shifts.

What You Drive at DTNA

• Must be able to read and interpret blueprints.
• Diesel and gasoline engine fuel systems.
• Automotive electrical systems.
• Automotive air conditioning/cooling systems
• Diesel and gasoline engine fuel systems.
• Diesel engine alarm and shutdown systems.
• Should possess some "mig" and "tig" welding experience.
• Should be versed in the use of oxy/acetylene cutting outfits.

Knowledge You Should Bring

• The position requires the employee to read and interpret discrepancy and parts shortage reports and provide appropriate repairs according to FCCC procedures.
• Due to customer demands, this position is exempt from the daily overtime requirements of the FCCC Overtime Policy.
• Must have a High School Diploma
• Good driving record required and a current commercial driver's license with passenger endorsement or the ability to obtain a CDL within 6 months.
• Must be willing to travel upon short notice and work flexible hours.
• Must provide own tools.

Exceptional Candidates Might Have

• Two-year associate degree in automotive mechanics/technology preferred with three to five years of service/repair experience. Electrical experience is a plus.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Gaffney, SC US. Relocation assistance is not available for this position.

Schedule Type:

Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.