Customer Service Team Member

Chick-fil-A; South Gate (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free Uniforms

Leadership development opportunities

Career growth and advancement paths

Scholarships or continued education

Cross-training opportunities

Paid time off (sick pay)

Retirement plan

Flexible Schedule

Free Food every shift

Sundays Off

Job summary

Chick-fil-A South Gate is seeking individuals passionate about hospitality and guest experience to join a fast-paced, high-energy team. You will contribute to exceptional guest service, work with energy and urgency, and thrive in a people-focused environment.

This role offers opportunities for leadership development, team growth, and a welcoming atmosphere where employees are valued and supported as part of a locally owned Chick-fil-A restaurant family.

Qualifications

• Must be 18 or older
• Ability to work at a quick, efficient, high-energy pace
• Outgoing, friendly, engaging personality with a passion for serving others
• Thrives in a fast-paced environment and can multitask while maintaining accuracy
• Team-oriented, dependable, and results-driven with a strong work ethic
• Positive attitude, highly coachable, and eager for career growth and leadership development
• Strong communication and interpersonal skills

Responsibilities

• Deliver exceptional hospitality and guest experience
• Work in a fast-paced, high-energy environment with efficiency and attention to detail
• Contribute to a high-performance, team-oriented culture focused on accountability and excellence
• Create engaging, personalized interactions with guests through strong communication
• Demonstrate urgency and professionalism while multitasking
• Grow into leadership roles such as Team Lead, Shift Lead, and Director through performance and development

Job description

Company: Chick-fil-A South Gate

Chick-fil-A South Gate is a well-established, high-performing restaurant known for delivering exceptional hospitality, guest experience, and customer service excellence in a fast-paced, high-energy environment. Our team is recognized for creating a welcoming, engaging atmosphere where guests feel genuinely cared for.

• Owner/Operator, Corey Pendray, leads with presence, care, and honesty while investing in his team. His transparent, people-first leadership creates a supportive and motivating environment.
• Corey's mission is to be the best we can be by growing people, business, and influence through four lived-out core values: positive attitude, work hard, be coachable, and have a heart to serve.
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024

Value and Appreciate Employees

• Team outings and staff appreciation events
• Free Uniforms
• Leadership development opportunities
• Career growth and advancement paths
• Scholarships or continued education support
• Cross-training opportunities
• 40 hours of sick pay
• Retirement plan once eligible
• Flexible Schedule
• Free Food every shift
• Sundays Off

Opportunity

At Chick-fil-A we care about our guests and our people. We believe in growth, committing to excellence, serving, and working together.

We are seeking individuals passionate about hospitality and guest experience who thrive in a fast-paced, high-performance, team-oriented environment. This role is ideal for those who bring energy, enthusiasm, and a strong sense of urgency to every shift while delivering customer service excellence.

Are you looking to challenge yourself, grow your professional skills, and be part of a high-energy, people-focused team?

Your Impact

• Deliver exceptional hospitality and guest experience with a focus on customer satisfaction and service excellence
• Work in an upbeat, fast-paced, high-energy environment while maintaining efficiency and attention to detail
• Contribute to a high-performance, team-oriented culture focused on accountability and excellence
• Create engaging, personalized interactions with guests through strong communication skills
• Demonstrate a consistent sense of urgency, multitasking ability, and professionalism
• Grow into leadership roles including Team Lead, Shift Lead, and Director through performance and development

Background Profile

• Must be 18 or older
• Ability to work at a quick, efficient, and high-energy pace — hustle and urgency are essential
• Outgoing, friendly, engaging, and enthusiastic personality with a passion for serving others
• Thrives in a fast-paced environment and can multitask while maintaining accuracy
• Team-oriented, adaptable, dependable, and results-driven with a strong work ethic
• Positive attitude, highly coachable, and eager for career growth and leadership development
• Strong communication and interpersonal skills

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.