Customer Service Team Lead: Data-Driven Order & Client Support

Jobtailor; Clarksville (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Job summary

Jobtailor in Clarksville, TN is seeking a detail-oriented CSR to handle data entry for shipping and receiving, order processing, and invoicing support. You will maintain customer relationships, respond to inquiries, and ensure accuracy across documents in a fast-paced warehouse environment.

The role requires a high school diploma or GED and 1 year of customer service experience, with intermediate computer skills and comfort with MS Office applications.

Qualifications

• Requires a high school diploma or GED.
• 1 year experience in customer service-related capacity.
• Intermediate computer skills and proficiency with MS Office.
• Strong data-entry accuracy and attention to detail.
• Ability to multi-task and work under change in a fast-paced warehouse environment.

Responsibilities

• Build rapport with Clients by delivering consistent, exceptional service.
• Perform accurate data entry for shipping/receiving information.
• Process orders accurately to support site operations.
• Maintain accuracy in receiving/shipping documents and inventories.
• Generate paperwork and information for customer work orders.
• Coordinate with departments to meet service standards.

Skills

Data Entry

Order Processing

MS Office Proficiency

Attention to Detail

Multi-tasking

Customer Service

Communication

Adaptability

Problem-Solving

Team Collaboration

Education

High School Diploma

GED

Tools

WMS

Job description

Jobtailor in Clarksville, TN is seeking a detail-oriented CSR to handle data entry for shipping and receiving, order processing, and invoicing support. You will maintain customer relationships, respond to inquiries, and ensure accuracy across documents in a fast-paced warehouse environment.

The role requires a high school diploma or GED and 1 year of customer service experience, with intermediate computer skills and comfort with MS Office applications.