Customer Service & Store Operations Specialist

GOLDEN PANTRY FOOD STORES INC; Hartwell (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Golden Pantry Food Stores Inc in Hartwell, GA is seeking a Customer Service Associate to ensure courteous service, accurate cashiering, stocking and store upkeep during their shift.

You will greet customers, ring up purchases, handle cash, maintain clean shelves, follow safety and cash handling procedures, and help resolve issues while upholding company standards. This role requires reliability, basic math, good communication, and a commitment to meeting store goals.

Qualifications

• Retail sales experience preferred.
• Excellent organizational, time management and multitasking skills.
• Superior customer service skills.
• Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers.

Responsibilities

• Observe work schedule as posted unless a change is approved by Store Manager.
• Adheres to all City, County, State and Federal laws.
• Operates shift within company guidelines to achieve sales and profits and maintain standards.
• Performs all duties in a safe, reliable manner.
• Completes an incident report for all employee/customer accidents or property damage on the premises.
• Completes shift change checklist according to guidelines.
• Records information as warranted in the store communication log.
• Stays familiar with company manuals, bulletins, and other communications.
• Advises Stores Manager of any situations having an adverse effect on store operating performance.
• Prepares a shift change report at the completion of shift in accordance with company guidelines.
• Properly records all hours worked and signs a timecard verifying all hours worked.
• Assures proper sale and accounting of all merchandise purchased during shift.
• Gives all customers prompt and courteous service.
• Maintains personal appearance according to guidelines in Employee Handbook.
• Wears company uniform and name badge while on duty.

Skills

Excellent customer service

Organizational skills

Time management

Multitasking

Basic math

Job description

Golden Pantry Food Stores Inc in Hartwell, GA is seeking a Customer Service Associate to ensure courteous service, accurate cashiering, stocking and store upkeep during their shift.

You will greet customers, ring up purchases, handle cash, maintain clean shelves, follow safety and cash handling procedures, and help resolve issues while upholding company standards. This role requires reliability, basic math, good communication, and a commitment to meeting store goals.