Customer Service Star with Growth & Scholarships

Chick-fil-A; Alexandria (LA); On-site; USD 15,153 - 17,908; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Growth and development

Learn from Leaders

Competitive pay

Job summary

Chick-fil-A is hiring for a Team Member to provide an exceptional dining experience in a fast-paced, guest‑centered environment. You will work directly for an independent Owner/Operator and support a friendly, values‑driven team.

Responsibilities include greeting guests, maintaining eye contact, speaking enthusiastically, and upholding Chick-fil-A rules and dress code while collaborating with colleagues to deliver signature service and food quality.

Qualifications

• Exhibits consistency and reliability.
• Must have open availability.
• Maintains a cheerful and positive attitude.
• Delivers excellent customer service.
• Demonstrates strong interpersonal skills.
• Attention to detail and accuracy.
• Able to multi-task in a fast-paced environment.

Responsibilities

• Smile and greet guests warmly.
• Maintain eye contact and speak enthusiastically.
• Create emotional connections with guests.
• Uphold the restaurant's vision and values.
• Multitask quickly and thoroughly.
• Be a team player who is dependable.
• Stand for extended periods and be on your feet.
• Communicate effectively with guests and team members.

Skills

Consistency and reliability

Open availability

Cheerful attitude

Customer service oriented

Strong interpersonal skills

Detail-oriented

Multi-tasking

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Must have open availability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.