Customer Service Specialist: In-Store & Phone Orders

Domino's Pizza; Whitehall (Lehigh County); On-site; USD 28,000 - 35,000; Full time

Job summary

A well-known pizza company is seeking a Customer Service Representative in Whitehall. The role involves taking and processing customer orders, managing stock and inventory, and ensuring the facility's cleanliness. Key skills required include strong verbal and written communication, as well as mathematical accuracy. This is a full-time position located in Lehigh County, where you will interact closely with customers and team members. Ability to operate order processing equipment is essential.

Qualifications

• Ability to communicate verbally with customers and co-workers to process orders.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.

Responsibilities

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Skills

Verbal communication

Written communication

Customer service

Mathematical accuracy

Job description

Customer Service Rep(04794) - 155 Mickley Road

• Full-time
• Job Category Org: Store Customer Service Rep

Stock ingredients from delivery area to storage, work area, walk-in cooler

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

All your information will be kept confidential according to EEO guidelines.

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Job Location