Customer Service Specialist — Flexible Schedule, Fast-Paced Environment

Domino's; Dora (AL); On-site; USD 26,000 - 36,000; Full time

Job summary

Domino's Dora is seeking a friendly Customer Service Representative to join our team. You will greet customers, answer phone calls, take orders, and assist with food preparation during peak hours to ensure fast, accurate service.

This role requires clear communication, a positive attitude, and the ability to multitask in a busy store. Prior customer service experience and basic computer skills are preferred; weekend availability is a plus.

Qualifications

• Proven experience in customer service or a related field.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Proficiency in basic computer skills and data entry.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexible schedule with availability to work on weekends.
• Team player with a positive attitude and willingness to learn.
• Food handling experience or certification is a plus.
• High school diploma or equivalent.

Responsibilities

• Answer and manage incoming customer phone calls in a professional and timely manner.
• Assist in food preparation, including making pizzas, as needed.
• Maintain a clean and organized work environment.
• Provide exceptional customer service by addressing inquiries, resolving issues, and offering product information.
• Collaborate with team members to ensure smooth operations during peak hours.
• Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency.
• Adapt to changing customer needs and business demands with a positive attitude.
• Document customer interactions and update relevant records in the company's system.
• Participate in ongoing training to improve product knowledge and customer service skills.

Skills

Customer service

Communication skills

Problem solving

Data entry

Team player

Weekend availability

Food handling knowledge

High school diploma

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Domino's Dora is seeking a friendly Customer Service Representative to join our team. You will greet customers, answer phone calls, take orders, and assist with food preparation during peak hours to ensure fast, accurate service.

This role requires clear communication, a positive attitude, and the ability to multitask in a busy store. Prior customer service experience and basic computer skills are preferred; weekend availability is a plus.