Customer Service Specialist - Flexible Hours & Fast Checkout

Walgreens Co.; Town of Oyster Bay (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens Co. in New York seeks a customer service associate to greet shoppers, help with products and services, and provide courteous, efficient checkout at the register.

You will keep counters and shelves clean, stock merchandise, process purchases, returns, and exchanges, support photo services and web order pickups, and follow asset protection and store policies. This role requires flexible scheduling, including evenings and weekends, and prior retail experience is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Assists with web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Completes special assignments and other tasks as assigned.

Skills

Customer service

English fluency

Flexibility

Job description

Walgreens Co. in New York seeks a customer service associate to greet shoppers, help with products and services, and provide courteous, efficient checkout at the register.

You will keep counters and shelves clean, stock merchandise, process purchases, returns, and exchanges, support photo services and web order pickups, and follow asset protection and store policies. This role requires flexible scheduling, including evenings and weekends, and prior retail experience is preferred.