Customer Service Specialist - Flexible Hours

Domino's Franchise; Manteno (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible Hours

Competitive wages

Employee discount on all food items

Advancement opportunities

Paid Training

Incredible Bonus Structure

Job summary

A popular pizza chain in Manteno, Illinois is looking for a dedicated Customer Service Representative. In this role, you will address customer inquiries and complaints, process orders, and maintain a positive attitude while providing exceptional support. The position offers flexible hours, competitive wages, and opportunities for advancement. Ideal candidates should possess strong communication skills and a genuine desire to help others.

Qualifications

• Exceptional support and ensuring customer satisfaction.
• Excellent communication skills in both verbal and written forms.
• Proficient in using customer service software.

Responsibilities

• Answer incoming customer calls, emails, and chat messages.
• Address customer inquiries, concerns, and complaints.
• Process orders, returns, and exchanges accurately.

Skills

Excellent verbal and written communication skills

Strong problem-solving abilities

Basic computer skills

Ability to multi-task

Customer service experience

Patient and empathetic demeanor

Ability to remain calm

Team player

Flexibility to work various shifts

Education

High school diploma or equivalent

Job description

A popular pizza chain in Manteno, Illinois is looking for a dedicated Customer Service Representative. In this role, you will address customer inquiries and complaints, process orders, and maintain a positive attitude while providing exceptional support. The position offers flexible hours, competitive wages, and opportunities for advancement. Ideal candidates should possess strong communication skills and a genuine desire to help others.