Customer Service Senior Specialist

Coperion; Kansas City (MO); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Coperion in Kansas City, MO is seeking an Inside Sales Representative to support aftermarket sales for manufactured products, parts, and accessories. This hybrid role combines in-office collaboration with field customer engagement.

Qualifications include a Bachelor’s degree or equivalent experience, at least two years in sales or customer service, and strong communication skills. Proficiency in Microsoft Office and SAP is preferred, with Spanish language skills a plus.

Qualifications

• Bachelor’s degree or equivalent experience.
• At least two years of proven customer service or sales experience.
• Self-starter with a results-driven mindset.
• Technical background preferred, with excellent verbal and written communication skills, detail orientation, and strong organizational skills.
• Proficiency in Microsoft Office Suite and SAP
• Bilingual in Spanish is preferred.

Responsibilities

• Identify and pursue aftermarket sales opportunities with existing customers and new prospects.
• Prepare quotations for components and parts, whether manufactured in-house or sourced from outside suppliers.
• Coordinate and communicate within the organization to achieve and exceed sales goals.
• Maintain strong customer relationships, attend trade shows, and visit customers as required.
• Support other duties as assigned by the manager.

Skills

Sales experience

Customer service

Communication skills

Organizational skills

Spanish language

Education

Bachelor's degree

Equivalent experience

Tools

Microsoft Office

SAP

Job description

Shift 1 (United States of America)Coperion is currently seeking an Inside Sales Representative to support our Kansas City, MO location. The role focuses on achieving regional aftermarket sales targets for manufactured products, parts, and accessories. This is a hybrid position, working an average of 3 days in the office per week.Role located in Kansas City, MOMonday - Friday: 8a-5pWork You’ll Do:Identify and pursue aftermarket sales opportunities with existing customers and new prospects.Prepare quotations for components and parts, whether manufactured in-house or sourced from outside suppliers.Coordinate and communicate within the organization to achieve and exceed sales goals.Maintain strong customer relationships, attend trade shows, and visit customers as required.Support other duties as assigned by the manager.Team:This role will be part of the Coperion Sales & Relationship Management team, collaborating closely with technical support and sales colleagues to drive growth and customer satisfaction.Basic Qualifications:Bachelor’s degree or equivalent experience.At least two years of proven customer service or sales experience.Self-starter with a results-driven mindset.Technical background preferred, with excellent verbal and written communication skills, detail orientation, and strong organizational skills.Proficiency in Microsoft Office Suite and SAPBilingual in Spanish is preferredWho we are:Coperion ( www.coperion.com ) is a global industry and technology leader in process technology serving a variety of end markets, including plastics, plastics recycling, food, pet food, pharmaceuticals, cosmetics, chemical, battery, and mineral industries. Every day, our teams of experts create individual, high-quality process technologies and systems optimized for the best end products, highest efficiency, and sustainability. Coperion is a business unit of Hillenbrand.Hillenbrand ( www.hillenbrand.com ) is a global industrial company that provides highly engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders.EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [e-mail] . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".