Customer Service - Self Storage Manager

Public Storage; Westwood (MA); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Flexible schedules

Full-Time schedules

Weekly pay

Medical benefits

Dental benefits

Vision benefits

401k with match

Paid time off

Sick time

Flex spending

Mileage reimbursement

Performance bonuses

Job summary

Public Storage is seeking a Property Manager in the Westwood, MA area to manage operations across multiple locations. You will assess customer storage needs, upsell packing and moving supplies, and handle daily cash activities to keep spaces ready for rent.

This full-time role offers flexible schedules within 9:30am–6pm and weekly pay with a comprehensive benefits package after meeting hours. Mileage reimbursement and performance bonuses are available based on results.

Qualifications

• Experience in customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Responsibilities

• Work independently at multiple locations, indoors and outdoors.
• Assess customer storage needs and upsell packing/moving supplies.
• Inspect daily storage units and ensure inventory/availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payments and follow up on reminders/collections.

Skills

Customer service

Sales

Retail experience

Job description

Public Storageis the self-storage industry leader and we areHiring Now!

Earn $17.50 Per Hour

Total Rewards package available to our team:

• We work Flexible andFull-Time Schedulesbetween the hours of 9:30am and 6pm (weekends 'til 5pm)
• Competitive wages paid weekly
• Employees become eligible for Full-timeBenefitsby working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and
• Mileage reimbursementis provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-basedbonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!
Public Storagewas recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as havingBest Career Growth, ranked us in theTop 5% for Work Culture,and in theTop 10% for Diversity and Inclusion.