Customer Service - Self Storage Manager

Public Storage; San Carlos (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Flexible schedules

Full-time benefits

Medical insurance

Dental insurance

Vision insurance

401k with match

Paid time off

Life insurance

Exclusive vendor discounts

Mileage reimbursement

Performance bonuses

Job summary

Public Storage is the self-storage industry leader and we are hiring now. Earn $20.00 per hour with full-time schedules and flexible hours between 9:30am and 6pm (weekends until 5pm).

As a Property Manager you will work at multiple locations, help customers, upsell packing supplies, inspect units daily, and handle cash and deposits while traveling between properties. A valid driver’s license and reliable vehicle are required.

Qualifications

• Customer service experience is preferred.
• Sales experience helpful.
• Valid driver’s license required.

Responsibilities

• Assist customers at multiple properties and assess storage needs.
• Suggest packing and moving supplies as needed.
• Perform daily storage unit inspections to confirm inventory and availability.

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $20.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ’til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.