Customer Service - Self Storage Manager

Public Storage; Oakleigh (MD); On-site; USD 48,216,000 - 57,859,000; Full time

Benefits offered by this job

Flexible hours

Full-time schedules

Mileage reimbursement

Bonuses

Benefits after 20+ hours

Job summary

Public Storage in Maryland is seeking a Property Manager to work across multiple locations, handling storage rentals, customer needs, and daily operations. The role involves in-field and on-site duties, including upselling packing supplies and maintaining unit readiness.

The ideal candidate has experience in customer-service oriented sales environments, and holds a valid driver's license with their own vehicle for travel between properties. Mileage reimbursement is provided.

Qualifications

• Experience in customer service centered sales environments such as retail, restaurants, or service-based companies.

Responsibilities

• Attend multiple locations independently and work indoors and outdoors.
• Assess customer storage needs and upsell packing/moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily tasks.
• Assist customers with payments and make reminder/collection calls when required.

Skills

Customer service

Sales

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $17.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees arerequired to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!
Public Storagewas recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as havingBest Career Growth, ranked us in theTop 5% for Work Culture,and in theTop 10% for Diversity and Inclusion.