Customer Service - Self Storage Manager

Public Storage; Northampton (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Mileage reimbursement

Bonuses

Full-time benefits

Weekly pay

Job summary

Public Storage in Northampton, MA is hiring Property Managers to work across multiple locations. Earn $17.50 per hour with flexible and full-time schedules.

You'll inspect units, assess customer storage needs, upsell packing supplies, and handle cash deposits. Mileage reimbursement and bonuses are part of the rewards.

Applicants should have experience in customer service-focused sales environments and a valid driver's license to travel between properties.

Qualifications

• Experience in customer service centric sales environments.
• Experience in retail/restaurant/fast food or other service industries.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Inspect storage units daily to ensure ready to rent.
• Audit cash drawers and make deposits as part of daily operations.
• Assist customers with payments and reminders.

Skills

Customer service

Sales

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $17.50 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules
• Competitive wages paid weekly
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and
• Mileage reimbursementis provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!
Public Storagewas recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as havingBest Career Growth, ranked us in theTop 5% for Work Culture,and in theTop 10% for Diversity and Inclusion.