Customer Service - Self Storage Manager

Public Storage; Norristown (Montgomery County); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with match

Paid time off

Sick time

Flex spending

Mileage reimbursement

Performance-based bonuses

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, managing storage needs, assist customers, and maintain unit readiness. The role features flexible, full-time schedules from 9:30am to 6pm (weekends until 5pm) and eligible benefits after meeting 20+ hours per week.

Responsibilities include inspecting units, handling cash and deposits, and assisting customers with payments and reminders.

Qualifications

• Experience in customer service-centered sales environments such as retail, restaurant, fast food or other service-based roles.
• Valid driver’s license and access to a personal vehicle to travel between locations and conduct work-related tasks.

Responsibilities

• Our Property Managers work independently at multiple locations, both indoors and outdoors.
• Assess customer storage needs and upsell packing and moving supplies as appropriate.
• Conduct daily storage unit inspections to confirm inventory and readiness for rental.
• Audit cash drawers and perform bank deposits as part of daily duties.
• Assist customers with payments and make reminder and collection calls when required.

Skills

Customer service

Sales oriented

Communication

Driving

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $17.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!
Public Storagewas recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as havingBest Career Growth, ranked us in theTop 5% for Work Culture,and in theTop 10% for Diversity and Inclusion.