Customer Service - Self Storage Manager

Public Storage; Naples (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible schedules

Full-Time schedules

Medical, Dental, Vision

401k with match

Paid time off

Sick time

Flex spending

Company paid life insurance

Mileage reimbursement

Bonuses

Job summary

Public Storage in Naples, FL seeks a Property Manager to work independently across multiple locations, assessing customer storage needs and upselling packing supplies while performing daily inspections and cash-handling duties.

The role offers flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm), with eligibility for benefits after 20+ hours, mileage reimbursement, and potential performance-based bonuses.

Qualifications

• Experience in customer service centric sales environments.
• Must have valid driver’s license and access to own vehicle.
• Ability to travel between properties as needed.

Responsibilities

• Operate as Property Manager at multiple locations independently.
• Assess storage needs and upsell packing/moving supplies.
• Conduct daily inspections to ensure inventory and readiness to rent.
• Audit cash drawers and perform bank deposits.
• Assist customers with payments and collections when required.

Skills

Customer service

Sales experience

Communication

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $16.00 Per Hour

Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and
• Exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.