Customer Service - Self Storage Manager

Public Storage; Naples (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with match

Paid time off

Sick time

Flex spending

Life insurance

AD&D insurance

Mileage reimbursement

Performance bonuses

Job summary

Public Storage in Naples, FL is seeking a Property Manager to oversee operations across multiple locations and deliver exceptional customer service at self-storage sites.

The role involves traveling between properties, performing daily inspections, and assisting customers with payments while ensuring smooth cash handling. Flexible, full-time schedules with potential bonuses are offered.

Qualifications

• Experience in customer service centered sales environments such as retail, restaurant, or service-based settings.
• Strong communication and problem-solving abilities.

Responsibilities

• Our Property Managers work independently at multiple locations.
• Assess customer storage needs and suggest packing/moving supplies.
• Conduct daily inspections to confirm inventory and readiness to rent.
• Audit cash drawers and perform bank deposits as part of daily tasks.
• Help customers stay current with payments and handle reminders/collections when needed.

Skills

Customer service

Sales experience

Driver's license

Own vehicle

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $16.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!
Public Storagewas recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as havingBest Career Growth, ranked us in theTop 5% for Work Culture,and in theTop 10% for Diversity and Inclusion.