Customer Service - Self Storage Manager

Public Storage; Lenexa (KS); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k with match

Paid time off

Flexible spending

Performance-based bonuses

Mileage reimbursement

Job summary

Public Storage, the leader in self-storage, is hiring in Lenexa, Kansas. This role offers a flexible full-time schedule, where employees are eligible for benefits after averaging 20+ hours weekly. Successful candidates will work independently at multiple locations, focusing on customer storage needs while ensuring facilities are well-maintained.

Additional benefits include medical coverage, performance-based bonuses, and mileage reimbursement for travel between locations. If you have a customer service background and are seeking a rewarding career, apply to join our top-rated team!

Qualifications

• Experience in customer service and sales roles.
• Valid driver's license and own vehicle required.
• Ability to lift/move items weighing up to 35 pounds.

Responsibilities

• Assess customer storage needs and provide suggestions.
• Conduct daily inspections of storage units.
• Perform cleaning and maintenance tasks at facilities.
• Manage cash drawers and make bank deposits.
• Keep customers updated on payments and collections.

Skills

Customer service

Sales experience

Ability to operate a vehicle

Basic maintenance skills

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $16.00 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storagewas recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as havingBest Career Growth, ranked us in theTop 5% for Work Culture,and in theTop 10% for Diversity and Inclusion.

Apply Now

for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!