Customer Service - Self Storage Manager

Public Storage; Englewood (CO); Presencial; USD 25.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401k with match

Paid time off

Sick time

Flex spending

Life insurance

Exclusive vendor discounts

Mileage reimbursement

On-site housing

Performance-based bonuses

Descripción de la vacante

Public Storage is seeking a Property Manager in the Englewood area to deliver customer-focused storage solutions across multiple locations. You will assess customer storage needs, upsell packing and moving supplies, and ensure units are ready to rent through daily inspections.

You will handle cash, deposits, and payments while traveling between properties. A valid driver’s license and vehicle are required, with mileage reimbursement provided and potential bonuses based on performance.

Formación

• Experience in customer service centered sales environments (retail, hospitality, etc.)
• Must have valid driver’s license and use own vehicle for travel between locations

Responsabilidades

• Assess storage needs and upsell packing/moving supplies
• Conduct daily inspections of storage units and prepare units for rent
• Audit cash drawers and handle bank deposits
• Assist customers with payments and follow up on overdue accounts
• Work independently across multiple locations and on-site at properties

Conocimientos

Customer service

Sales

Communication

Flexible schedule

Descripción del empleo

Public Storage is the self-storage industry leader.

Earn $20.50 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.