Customer Service - Self Storage Manager

Public Storage; Cranston (RI); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k with match

Paid time off

Performance-based bonuses

Mileage reimbursement

Job summary

Public Storage, the leader in the self-storage industry, is currently hiring Property Managers in Cranston, Rhode Island. This role offers flexible and full-time schedules with competitive pay of $17.50 per hour.

Property Managers will manage multiple locations, assist customers, perform daily inspections, and handle maintenance tasks. Eligible employees also gain access to benefits such as medical, dental, and 401k after meeting hours worked. A valid driver's license is required.

Qualifications

• Experience in customer service, sales, or service-based jobs.
• Must have a valid driver's license and a vehicle.

Responsibilities

• Manage multiple locations and assess customer storage needs.
• Inspect storage units and conduct inventory checks.
• Perform cleaning and maintenance tasks.
• Handle cash and bank deposits.
• Make collection calls when necessary.

Skills

Customer service experience

Sales environment experience

Ability to lift 35 pounds

Valid driver's license

Job description

Public Storage is the self‑storage industry leader and we are Hiring Now!

Earn $17.50 Per Hour

Total Rewards package available to our team:

• We work Flexible andFull‑Time Schedulesbetween the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Competitive wages paid weekly
• Employees become eligible for Full‑timeBenefitsby working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursementis provided when traveling between properties or other work‑related tasks
• Our Property Managers have the opportunity to earn performance‑basedbonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)