Customer Service - Self Storage Manager

Public Storage; Berwyn (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Flexible schedules

Full-time benefits after 20+ hours

Mileage reimbursement

Performance-based bonuses

Medical, Dental, Vision, 401k matching

Paid time off and sick time

Job summary

Public Storage is seeking a Property Manager to operate across multiple locations, focusing on customer needs and storage space availability. You will assess storage requirements, upsell packing supplies, perform routine unit inspections, and handle cash deposits.

Daily duties include monitoring payments, reminders, and occasional collections while maintaining a high level of service. Candidates must be able to travel between sites and work flexible Full-Time hours.

Qualifications

• Experience in customer service oriented sales environments.
• Valid drivers license and access to own vehicle for travel between properties.
• Ability to lift up to 35 pounds and work outdoors half the time.

Responsibilities

• Manage property locations independently across multiple sites.
• Assess customer storage needs and suggest products (packing/moving supplies).
• Conduct daily inspections to ensure inventory and availability for rent.
• Audit cash drawers and perform bank deposits as part of daily tasks.
• Assist customers with payments and make reminder/collection calls when needed.

Skills

Customer service

Sales experience

Valid drivers license

Travel between sites

Outdoor work

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $18.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

• Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
• Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!