Customer Service - Self Storage Manager

Public Storage; Bear Creek (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking Property Managers to operate independently at multiple locations, assessing customer storage needs and suggesting packing and moving supplies. You will perform daily storage unit inspections to confirm inventory and readiness to rent.

Responsibilities include auditing cash drawers and deposits, helping customers stay current with payments, and making reminder calls when required. Physical tasks involve lifting up to 35 pounds and outdoor work.

Qualifications

• Customer-service background from retail or service industries.
• Experience in selling packing/moving supplies.
• Willingness to travel between locations with own vehicle.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Perform daily storage unit inspections to confirm inventory and readiness to rent.
• Audit cash drawers and handle deposits; assist with payments and reminders.
• Work independently at multiple locations and travel as needed.

Skills

Customer service

Sales

Cash handling

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)