Customer Service & Sales Specialist

The Home Depot; Fresno (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

The Home Depot in Fresno, CA is seeking a Customer Service/Sales Associate to deliver fast, friendly service by actively engaging customers, assessing needs, and recommending products across departments. You will learn product details, greet and qualify customers, and work to close every sale while keeping the department clean, stocked, and safe.

Associates will follow safety policies, complete required training, and coordinate with supervisors and other departments to ensure a positive shopping

Qualifications

• Greet customers and qualify their needs to recommend appropriate products.
• Provide information about products and services to help close sales.
• Maintain knowledge of products across departments to assist customers.

Responsibilities

• Greet and assist customers in assigned department.
• Assess customer needs and provide appropriate recommendations.
• Learn product information and stay informed about promotions and store policies.
• Close sales and process orders with accuracy and efficiency.
• Keep the department in-stock, clean, and safe; follow safety policies and training.
• Report hazards or unsafe conditions to the Manager on Duty and cooperate with team members.

Skills

Customer service

Upselling

Product knowledge

Team collaboration

Job description

The Home Depot in Fresno, CA is seeking a Customer Service/Sales Associate to deliver fast, friendly service by actively engaging customers, assessing needs, and recommending products across departments. You will learn product details, greet and qualify customers, and work to close every sale while keeping the department clean, stocked, and safe.

Associates will follow safety policies, complete required training, and coordinate with supervisors and other departments to ensure a positive shopping