Customer Service Sales Associate- Rotterdam

Benson's Pet Center; Town of Rotterdam (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Attendance bonus

Perfect attendance bonus

Job summary

Benson’s Pet Center is seeking a Customer Service Sales Associate to engage customers, recommend products, and provide a positive shopping experience.

Starting at $17/hr with a potential $2.00 increase after 30 days for punctuality and attendance, plus a perfect attendance bonus. Equal opportunity employer emphasizing diversity and inclusion.

Qualifications

• High school diploma or equivalent.
• Retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic math skills for cash transactions.
• Passion for pets and providing top-notch customer service.
• Availability to work a varied schedule, including days, evenings, weekends, and holidays.

Responsibilities

• Greet customers warmly and provide prompt assistance.
• Identify customer needs and recommend suitable products and services.
• Answer customer inquiries and resolve issues or concerns.
• Maintain a clean, organized, and visually appealing sales floor.
• Operate the cash register, process transactions, and handle returns.
• Restock shelves and ensure products are properly labeled.
• Stay informed about new products, services, and promotions.
• Assist with inventory management and stock control.
• Collaborate with team members to achieve sales targets and store goals.
• Uphold Benson’s Pet Center’s standards for honesty, integrity, and customer satisfaction.

Skills

Customer service

Communication

Retail experience

Cash handling

Teamwork

Pet knowledge

Multi-tasking

Education

High school diploma or equivalent

Job description

Description

Join Our Team at Benson's Pet Center!

Love pets and passionate about customer service? Benson’s Pet Center is looking for dedicated and enthusiastic Customer Service Sales Associate to join our team. We value honesty, integrity, and exceptional customer experiences. work closely with our team to ensure top-notch service, inspire others, and make a positive impact every day. This role involves engaging with customers, providing product recommendations, and ensuring a positive shopping experience.

Salary:

Starting at $17/hr. After 30 days, you have the opportunity to earn an additional $2.00 per hour for punctuality and perfect attendance. Plus, we offer a perfect attendance bonus.

Key Responsibilities:

• Greet customers warmly and provide prompt assistance.
• Identify customer needs and recommend suitable products and services.
• Answer customer inquiries and resolve any issues or concerns.
• Maintain a clean, organized, and visually appealing sales floor.
• Operate the cash register, process transactions, and handle returns.
• Restock shelves and ensure products are properly labeled.
• Stay informed about new products, services, and promotions.
• Assist with inventory management and stock control.
• Collaborate with team members to achieve sales targets and store goals.
• Uphold Benson’s Pet Center’s standards for honesty, integrity, and customer satisfaction.

Qualifications:

• High school diploma or equivalent.
• Previous retail or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic math skills for handling cash transactions.
• Passion for pets and a desire to provide top-notch customer service.
• Availability to work a varied schedule, including days, evenings, weekends, and holidays.

Join us in making a difference for pets and their owners!

Benson’s Pet Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.