Customer Service & Sales Associate — Flexible Schedule + Benefits

Chick-fil-A; Tucson (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

401(k)

Employee discount

Paid training

Job summary

A leading fast food restaurant in Tucson is seeking a knowledgeable Customer Service Representative who excels in multitasking and communication. The ideal candidate will be responsible for answering customer inquiries, resolving conflicts, and maintaining accurate records. With a focus on providing quality service, candidates should possess strong problem-solving and phone skills. This role offers a flexible schedule, paid time off, and an employee discount, making it a great opportunity for dedicated individuals.

Responsibilities

• Answers service and product questions to attract potential customers.
• Recommends other services and products based on the known information.
• Records account information to open customer accounts.
• Updates account information.
• Maintains customer records.
• Resolves service and product problems.
• Clarifies customers' complaints.
• Determines the cause of the problem.
• Provides adequate solutions to problems according to the policy.

Skills

Multitasking

Analyzing information

Resolving conflict

Phone skills

Listening

Documentation skills

Market knowledge

Problem-solving

Quality focus

Communication skills

Product knowledge

Customer service

Job description

A leading fast food restaurant in Tucson is seeking a knowledgeable Customer Service Representative who excels in multitasking and communication. The ideal candidate will be responsible for answering customer inquiries, resolving conflicts, and maintaining accurate records. With a focus on providing quality service, candidates should possess strong problem-solving and phone skills. This role offers a flexible schedule, paid time off, and an employee discount, making it a great opportunity for dedicated individuals.