Customer Service & Sales Associate

Quick Quack Car Wash; Manteca (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Quick Quack Car Wash is looking for fun and energetic Team Members to join our rapidly growing organization on-site at the car wash, where you will greet and interact with customers in a kind and professional manner.

Team Members will also help with housekeeping, cashiering, guiding customers into the showroom, and more, including balancing cash registers and assisting with inquiries and product locations. This fast-paced role requires standing, lifting up to 50 pounds, and working varied hours.

Qualifications

• Must be able to smile and maintain a clean appearance according to dress and grooming standards
• Must be able to read, count, and write accurately
• Must be able to work various hours, weekends, and holidays
• Must be able to perform repetitive movements over long periods of time
• Must be able to endure standing for extended periods and operate a cash register or related equipment

Responsibilities

• Greets customers as they enter the location
• Maintains awareness of services provided by Quick Quack Car Wash
• Explains services provided by Quick Quack Car Wash to customers
• Assists customers with questions or price discrepancies
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and verifying sales at end of shift
• Assists customers in locating products, resolving complaints, or providing information; directs customers to other departments as necessary
• Holds advertising signs and performs other marketing-related functions
• Properly uses sales membership pitch when interacting with new customers
• Sells additional services and vending items by recognizing opportunities and benefits to the customer
• Accurately and efficiently completes sales transactions and maintains proper cash accountability at POS registers
• Stocks and maintains merchandise in vending cart
• Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash)
• Explains car wash entry procedure to customers and follows exact car loading and prepping procedures ensuring safety

Skills

Customer service

Cash handling

Retail sales

Education

High school diploma or equivalent

Job description

Quick Quack Car Wash is looking for fun and energetic Team Members to join our rapidly growing organization on-site at the car wash, where you will greet and interact with customers in a kind and professional manner.

Team Members will also help with housekeeping, cashiering, guiding customers into the showroom, and more, including balancing cash registers and assisting with inquiries and product locations. This fast-paced role requires standing, lifting up to 50 pounds, and working varied hours.