Customer Service & Sales Associate

Follett Corporation; Alpena (MI); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Higher Education in Alpena, MI is hiring a Team Member to deliver outstanding customer service. You will greet customers, answer questions about store offerings, assist with inquiries, and ring up purchases at the POS.

You will follow safe money-handling procedures, help keep the sales floor stocked and accurately priced, and support training for new team members in a fast-paced environment.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers as needed.
• Ring up purchases using the POS system and follow safe money-handling procedures.
• Assist with training new team members and ensure the sales floor is stocked and properly priced.

Skills

General computer skills

Customer service

Education

High School Degree or equivalent

Tools

POS system

Job description

Follett Higher Education in Alpena, MI is hiring a Team Member to deliver outstanding customer service. You will greet customers, answer questions about store offerings, assist with inquiries, and ring up purchases at the POS.

You will follow safe money-handling procedures, help keep the sales floor stocked and accurately priced, and support training for new team members in a fast-paced environment.