Customer Service/Sales

Home Depot; Tamuning (GU); On-site; USD 19,000 - 28,000; Full time

Job summary

The Home Depot in Guam is seeking a Customer Service/Sales associate who delivers fast, friendly service by actively engaging customers, assessing their needs, and guiding them to the right products. You will learn a wide range of items and how to recommend and close sales across departments.

Responsibilities include greeting customers, qualifying needs, and assisting in product selection while maintaining stock, organization, and safety in the store environment.

Qualifications

• Customer service and sales experience is preferred.
• Ability to greet customers, assess needs and explain product options.

Responsibilities

• Greet customers and assess their needs to recommend appropriate products.
• Assist customers to select items, explain features, and close sales.
• Maintain in-stock condition, keep aisles clean and safe, and follow safety policies.

Job description

Job Description

Position Purpose:

CustomerService/Sales associates provide fast, friendly service by actively seeking outcustomers to assess their needs and provide assistance. These associateslearn about products using our tools, and provide information to customers inorder to sell an entire project. Associates in this position will learnhow to greet, qualify, recommend and close every customer in their department,and know how to handle basics in adjacent departments. CustomerService/Sales associates maintain the in-stock condition of assigned areas, andensure it is clean, shop-able, and safe. Each associate has the responsibilityof providing a safe working and shopping environment by following all safetypolicies & standards, completing specified safety training, immediatelycorrecting hazards & unsafe conditions or reporting conditions to theManager on Duty, and working safely as not to endanger themselves, co-workers,vendors, or customers. These associates work in cooperation with theirDepartment Supervisor and other associates in their department as well as otherdepartments. Specific store departments may include Building Materials,Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber,Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales positiontypes may include Department Sales, Lead Generator, Pro Account Sales, SalesSpecialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.