Customer Service & Retail Stock - Randall Square Rack

Nordstrom; Geneva (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement plan

Paid Time Away

Life Insurance

Disability insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom is seeking a Logistics Processor to support store operations with merchandising, packing and shipping duties. The role requires handling receiving, unloading, stocking and assisting customers across a broad shift window.

The position emphasizes independence, initiative and accuracy in a fast-paced retail environment, with a flexible schedule to meet business needs and a focus on maintaining organized stockrooms and floors.

Qualifications

• High level of ownership, accountability and initiative.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Receive, unload freight, unpack and deliver merchandise to selling departments.
• Fulfill customer orders in a timely manner following quality standards.
• Prepare and ship customer orders following quality, packing and shipping standards.
• Utilize inventory management systems to scan, process and research merchandise shipments.
• Assist in maintaining clean and organized selling floors and stockrooms.
• Provide general support to the store, including setting up events, organizing backroom, markdowns and relocating fixtures.

Skills

Ownership

Prioritization

Organization

Tech proficiency

Flexible schedule

Tools

Inventory systems

Job description

Job Description

*MUST BE ABLE TO WORK A RANGE OF HOURS FROM 6:00AM - 9:30PM*

The ideal logistics processor is independent, motivated, results oriented and committed to providing outstanding customer experiences every day.

A day in a Life…

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
• Fulfill customer orders in a timely manner following quality standards
• Prepare and ship customer orders following quality, packing and shipping standards
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
• Assist in maintaining clean and organized selling floors and stockrooms
• Provide general support to the store, e.g. setting up special events, organizing backroom, markdowns, and relocating store fixtures

You own this if you have…

• A high level of ownership, accountability and initiative
• Had success working in a fast-paced environment thanks to your ability to prioritize multiple tasks
• Organizational skills and attention to detail
• The skills to use of a variety of technology and new computer applications
• The ability to work a flexible schedule based on business needs
• Physical Requirements:
  • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
  • Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.

Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$17.45 - $18.15 Hourly

We’ve got you covered…

Benefits

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

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