Customer Service Representative - Store #90

Parker Management; Hilton Head Island (SC); On-site; USD 18,000 - 23,000; Full time

Job summary

Parker's Kitchen in Hilton Head Island seeks a Customer Service Representative to deliver fast, accurate, and friendly service while supporting store leadership with day-to-day operations.

You will handle transactions, assist with age-restricted product sales, and ensure compliance with policies. This full-time role requires flexibility across nights, weekends, and holidays and physical stamina for a busy retail environment.

Qualifications

• Must be 18 years of age or older to work in store operations.
• Must be 16 years of age to work in kitchen operations
• Must have reliable transportation.
• Flexible availability is required, including nights, weekends, and holidays.

Responsibilities

• Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
• Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
• Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.
• Ensure compliance with company policies, procedures, and safety regulations across all store activities.
• Attention to detail while multitasking and stock replenishment to keep products in stock.
• Perform all store housekeeping duties to maintain a clean and organized environment.
• Assist the store leader with additional tasks and foster a collaborative learning environment.

Skills

Customer service

Cash handling

Stock replenishment

Attention to detail

Job description

Customer Service Representative - Store #90

Job Category: Store Positions

Requisition Number: CUSTO001413

• Full-Time

Locations

Showing 1 location

Hilton Head Island, SC 29926, USA

Description

As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Service:

• Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
• Speak honestly and act with integrity, upholding company values at all times.

Cash Handling & Transactions:

• Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
• Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.

Operational Duties:

• Ensure compliance with company policies, procedures, and safety regulations across all store activities.
• Attention to detail while multitasking.
• Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.
• Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.
• Assist the store leader with additional tasks as needed.
• Foster a collaborative learning environment by sharing expertise and assisting in the development of others.

REQUIREMENTS:

• Must be 18 years of age or older to work in store operations.
• Must be 16 years of age to work in kitchen operations
• Must have reliable transportation.
• Flexible availability is required, including nights, weekends, and holidays.

PHYSICAL REQUIRMENTS:

• Ability to stand for extended periods, ranging from 8 to 10 hours.
• Ability to push or pull up to 50 pounds.
• Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
• Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.