Customer Service Representative - Store #63

Parker's Kitchen; Jesup (GA); On-site; USD 28,000 - 42,000; Full time

Job summary

Parker's Kitchen is seeking a Customer Service Representative to provide fast, accurate, and friendly service while supporting store leadership in daily operations. You will help ensure an exceptional customer experience and uphold Parker’s high standards.

Responsibilities include handling cash and transactions, stocking inventory, and maintaining a clean store environment. Flexible availability including nights, weekends, and holidays is required.

Qualifications

• Must be 18 years of age or older to work in store operations.
• Must be 16 years of age to work in kitchen operations.
• Must have reliable transportation.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Deliver exceptional customer service by addressing needs and resolving issues promptly and professionally.
• Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
• Ensure compliance with company policies, procedures, and safety regulations across store activities.
• Stock and replenish inventory to keep products in stock across food and beverage areas.
• Perform store housekeeping duties and maintain a clean, organized environment.
• Assist the store leader with additional tasks and foster learning among team members.

Skills

Customer service

Cash handling

Retail operations

Team collaboration

Job description

As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker’s Kitchen is known for.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Service

• Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
• Speak honestly and act with integrity, upholding company values at all times.

Cash Handling & Transactions

• Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
• Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.

Operational Duties

• Ensure compliance with company policies, procedures, and safety regulations across all store activities.
• Attention to detail while multitasking.
• Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.
• Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.
• Assist the store leader with additional tasks as needed.
• Foster a collaborative learning environment by sharing expertise and assisting in the development of others.

REQUIREMENTS

• Must be 18 years of age or older to work in store operations.
• Must be 16 years of age to work in kitchen operations
• Must have reliable transportation.
• Flexible availability is required, including nights, weekends, and holidays.

PHYSICAL REQUIRMENTS

• Ability to stand for extended periods, ranging from 8 to 10 hours.
• Ability to push or pull up to 50 pounds.
• Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
• Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.

Parker’s is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Parker’s does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.