Customer Service Representative - Store #150

Parker Management; Augusta (GA); On-site; USD 24,000 - 32,000; Full time

Job summary

Parker's Kitchen in Augusta, GA is seeking a Customer Service Representative at Store #150 to deliver fast, accurate, and friendly service while supporting store leadership and ensuring a great customer experience.

The role involves handling cash and transactions, stocking shelves, maintaining cleanliness, and complying with policies. Flexibility including nights, weekends, and holidays is required, along with reliable transportation.

Qualifications

• Deliver exceptional customer service by addressing needs and resolving issues promptly.
• Uphold company values and act with integrity.
• Handle cash transactions and other retail duties.
• Work with alcohol, tobacco, and age-regulated products.
• Maintain store cleanliness and stock levels.
• Multitask efficiently and follow safety procedures.

Skills

Customer service

Cash handling

Stock management

Attention to detail

Team collaboration

Job description

Customer Service Representative - Store #150

Job Category: Store Positions

Requisition Number: CUSTO002808

Locations

Showing 1 location

Augusta, GA 30909, USA

Description

As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Service:

• Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
• Speak honestly and act with integrity, upholding company values at all times.

Cash Handling & Transactions:

• Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
• Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.

Operational Duties:

• Ensure compliance with company policies, procedures, and safety regulations across all store activities.
• Attention to detail while multitasking.
• Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.
• Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.
• Assist the store leader with additional tasks as needed.
• Foster a collaborative learning environment by sharing expertise and assisting in the development of others.

REQUIREMENTS:

• Must be 18 years of age or older to work in store operations.
• Must be 16 years of age to work in kitchen operations
• Must have reliable transportation.
• Flexible availability is required, including nights, weekends, and holidays.

PHYSICAL REQUIRMENTS:

• Ability to stand for extended periods, ranging from 8 to 10 hours.
• Ability to push or pull up to 50 pounds.
• Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
• Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.